Reference

Privacy Policy for your cricplus account

Live Baccarat, Crash X, Fishing God and UPI wallet activity create account data, and this Privacy Policy explains how we collect, use, store and share it when you…

UPI data contextPaytm and PhonePe recordsCookie choice controlsAccount request routes
cricplus Privacy Policy for your cricplus account
CONTACT ROUTES

Three routes for privacy requests

Privacy requests need a clear route, so we keep account, chat and email channels separate from general lobby questions.

Email privacy desk Use the privacy email when you want access, correction or deletion of account data.
Account chat request Open chat from the account area for cookie, login or device questions.
Payment record query If your question involves a UPI, Paytm, PhonePe or Google Pay reference, send the…
DATA CARE

Six checks behind your privacy settings

Our privacy work sits inside daily account operations rather than a separate promise page.

Data collection purpose

We collect account details you provide, device signals needed for login safety, cookie choices and game records tied to sessions.

Cookie handling

Cookies help us keep you signed in, remember language choices and spot unusual traffic.

Payment privacy

UPI, Paytm, PhonePe and Google Pay records may include payment IDs, timestamps, bank response codes and wallet status.

Security checks

We use encryption, role-based access, session monitoring and identity checks before showing or changing sensitive data.

Record retention

We keep records for as long as needed for account operation, dispute handling, security checks and legal duties.

Request handling

You can ask to access, correct, restrict or erase eligible data.

Privacy answers before you open account

These privacy questions focus on what you can ask us, how we answer and what data is involved. They do not replace the full policy text above, but they make common account situations easier to understand before you open an account or continue using the lobby. If your request concerns eligibility, access depends on local law and is available where local law permits.

We collect your name, mobile number, email, login details, device signals and any KYC records required for account checks. If you add funds, wallet references from UPI, Paytm, PhonePe or Google Pay may be stored.

Game records help us maintain account history, resolve session disputes, apply security checks and meet legal record duties. We do not use those records to publish personal results or expose your activity to other account holders.

We share only the data needed to process or reconcile a transaction, such as payment ID, timestamp and wallet status. UPI, Paytm, PhonePe and Google Pay partners may also process data under their own privacy terms.

You can ask us to correct, update or erase eligible data by contacting the privacy route. Some records may be kept where law, dispute handling, fraud checks or accounting duties require storage for a set period.

Cookies remember login state, language choices and security checks. You can adjust browser settings or ask support about cookie categories, but disabling certain cookies may prevent protected account pages from opening correctly.

Send your request through the privacy email or account chat with your registered mobile number and email. Do not send passwords, UPI PINs or full wallet screenshots unless we specifically ask for a masked copy.

Eligibility and access depend on local law and are available where local law permits. If we must restrict or close access in your region, related account data will still be handled under this Privacy Policy.