Reference

Terms and Conditions That Govern Your cricplus Account

These terms set out the rights and obligations that apply when you open and use a cricplus account, including how deposits via UPI, Paytm, and PhonePe are handled…

Applies to all account holdersUPI, Paytm, PhonePe coveredGoverned by applicable local lawUpdated terms notified by emailContact us for any clause query
cricplus Terms and Conditions That Govern Your cricplus Account
TERMS QUERY CHANNELS

How to Reach Us About These Terms

Live Chat Our live chat is available around the clock for questions about specific clauses, account…
Email Support For detailed written queries about how these terms apply to your account — including…
Help Centre Our help centre at cricplus.asia contains plain-language summaries of key clauses, including how UPI…
ACCOUNT SECURITY AND DATA PRACTICES

How We Protect Your Account and Handle Your Data

Every account on cricplus is protected by two-factor authentication and session-level encryption.

Data Retention

We retain account and transaction records for as long as required by applicable law and our internal audit obligations.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how account holders navigate the lobby.

Account Security

Your password is hashed and never stored in plain text.

Withdrawal Verification

Before processing a withdrawal to your UPI ID or Paytm wallet, we verify that the destination account matches the name…

Data Access Requests

You have the right to request a copy of all personal data we hold against your account.

Who to Contact for Changes

To update your registered name, date of birth, or linked UPI or PhonePe number, contact our support team with a…

Common Questions About Your cricplus Account Terms

Below are the questions we receive most often about how these terms apply to day-to-day account use, payment processing, and your rights as an account holder. If your question is not covered here, reach us via live chat or email.

These terms apply to every person who creates or uses a cricplus account. Access is conditional on local law permitting participation in online gaming where you are located. It is your obligation to confirm this before completing registration.

We may update these terms at any time. For material changes, we will send an email to your registered address at least seven days before the update takes effect. Continuing to use your account after that date means you accept the revised terms.

Where any clause is found to be inconsistent with the law that applies in your jurisdiction, that clause is severed from the agreement and the remaining terms continue to apply in full. We do not use conflicting clauses to override your statutory rights.

Deposits made via UPI, Paytm, or PhonePe are credited to your account wallet once the payment provider confirms the transfer. The terms treat this confirmation as the point at which funds become available for use in the lobby.

If your account is suspended, we will notify you by email and state the reason where permitted by law. You may contact our support team to query the decision. Funds in your wallet at the time of suspension remain accessible subject to our verification process.

Submit a data deletion request through live chat or email. We will process it within 30 days, removing data from active systems while retaining only what the law requires us to keep for audit or legal compliance purposes.

The governing law is specified in the full terms document available on cricplus.asia. Dispute resolution follows the process set out there, and your statutory rights under applicable Indian consumer law are not affected by anything in this agreement.